Frequently Asked Questions
What does our service include?
Xendoo offers three, flat-rate monthly packages to choose from. Each package offers weekly bookkeeping, unlimited tax consulting, and monthly financials. Two of our packages include corporate tax returns. For a full list of services, please visit our pricing page.
Who is our service for?
Our services and cutting-edge technology is tailored for the small business. Overlooked by traditional accountants, we feel the small business community isn’t getting the service it deserves. At Xendoo, our passion is helping small business entrepreneurs by providing bookkeeping and accounting services so you can focus on growing your business.
Who is Xendoo?
Xendoo is a technology-based bookkeeping and accounting service focused on small business owners. By harnessing technology we give our accounting teams more time to work directly with clients and their individual business needs. Xendoo offers a low, flat monthly rate with unprecedented service and response. Your monthly financials are prepared by the (unheard-of!) 5th of the following month and are available on our website or mobile app.
How will you bill me?
Our clients are billed on the first day of the month for services provided for that month.
Is it really unlimited tax consulting?
Can I change my plan at any time?
Sure! We know things change. To easily change your plan, simply loginand go to My Account. Plan modifications take effect on the first of the following month.
Are my services outsourced to another country?
Absolutely not! All of our bookkeepers and accountants are located under one roof in the US.
Do you offer personal tax returns?
Personal tax returns are offered for a fee as an additional service when selecting Start-Up or Growth packages and included for free within your Enterprise Package.
How fast can I get started?
Fast! We can get you connected within the hour.
How are we different from our competitors?
Unlike other bookkeeping websites, your dedicated team features two CPAs and a bookkeeper. Your CPAs monitor your account and are available for consulting and tax planning year-round, allowing you to take advantage of timely strategic tax savings.
What does the free trial include?
Our free trial includes a calendar month’s profit and loss (income) statement and balance sheet.
What do you need from me?
After you have finished the online sign-up process, we’ll schedule a short, 15-minute onboarding call. We’ll need YTD balance sheet and P&L, or we can discuss catch-up work. Visit our how it works page for more info.
How may I reach my dedicated CPA team?
Your team can be reached by phone, email, text or chat. We understand small business owners are short on time, at Xendoo we communicate via your preferred method.
Can I cancel at anytime?
Of course! We’re sorry to see you go, but understand people sell businesses or things change. There are no contracts with us. When canceling, services will be provided up to the last day of that month. To cancel, simply login and go to My Account. Or call 855-912-8965 to speak with us directly.
What are catch-up services?
Being behind on your books is not uncommon for small business owners who wear many hats. Xendoo provides peace of mind by catching you up quickly on bookkeeping and tax returns. Let our small business accounting team get you out of the past and looking ahead.
Is this tax deductible?
Bonus! Professional services are 100% tax deductible.
How does Xendoo help with IRS notices?
We all get a shiver down our spine when we see an IRS notice. With Xendoo, simply open your mobile app and upload your IRS notice to your account. It’s that easy! If the notice was issued while we are handling your accounting, this feature is included free, within all three of our accounting and bookkeeping packages.
What are tax ready financials?
Picture this… It’s seven months into the year. You call a traditional accountant who doesn’t know what your tax liability is until tax time the following year. Missed business opportunities may happen when you don’t have clarity on your taxes. With Xendoo, we keep your financials tax-ready from day one, so you have a clear picture of your tax liabilities and potential tax savings opportunities throughout the year.